When do I earn my first free care service?
With your third consecutive fully paid monthly cycle. Choose one of the three options for a scheduled included wash in the applicable period. A fourth payment is not required. If you cancel future renewals, your already-earned gift remains available through the end of your paid period.
Is a membership right for a vehicle that needs a deep clean?
A maintenance plan is for regular care. If your vehicle needs stain extraction, extensive pet-hair removal or a deeper initial detail, we assess that work separately. Ask us to review its condition before you choose a plan.
Can I book a visit for tomorrow?
Request each visit at least 24 hours before your desired service time. Members receive scheduling priority, but a request is still subject to available capacity, service location and confirmation.
What if my appointment needs to change?
If weather, safety, access or an operational issue requires a change, we will notify you and agree on another date subject to availability. An uncompleted wash is not deducted, and rain courtesy is not used when the original service could not take place. If we cause the change and cannot serve you within the paid cycle, we will arrange a remedy under the rescheduling conditions.
Can I cancel after paying for a month?
Yes. Cancel future renewal and keep the remaining days, washes and benefits until your already paid period ends. Voluntary cancellation does not entitle you to a full or prorated refund for unused days or washes in an already paid cycle. See the exceptions for billing errors, unavailable operator service and applicable rights in the cancellation conditions.
Do I get all three quarterly services?
You choose one: Premium Wax, Leather or vinyl seat conditioning or Engine cleaning. One benefit is earned for every three consecutive paid monthly cycles and is performed during a scheduled included wash. Optional Clay Bar preparation adds $50 with your approval.
Does the rain courtesy give me another full wash?
It gives you one exterior refresh per paid cycle after rain within 48 hours of a completed included wash, requested within the same 48-hour window. It applies to that serviced vehicle and does not include interior cleaning, another full wash or insurance against damage.
Where can I request mobile membership service?
We are based in Fullerton and review requests in Orange County, including Anaheim, Yorba Linda, Newport Beach and Irvine. Your exact service address, access and availability are confirmed before an appointment is approved; a city listed here is not a guarantee of every requested time.